Terms & Conditions

World Love Mattress Terms and Conditions

Thank you so much for taking an interest in World Love Mattress’s terms and conditions/privacy policy section. We hope that you will find what you need here and get answers to any questions you might have. Some of the things that we cover in this section are privacy, copyright and trademark, payment, shipping, returns and refunds, discounts, promotions, liability and disputes, and affiliate program information. By being on our site or purchasing products from us, we trust that you will honor and hold yourself up to the highest integrity and have the best intentions. If that is not your intention with our products or our website, then we kindly ask you to leave.

 

These terms and conditions set forth the rules and regulations for an agreement between World Love Mattress (“We”, “us”, “our”) and the visitor, client, or purchaser of products (“You”). By accessing this website or purchase of any products, you agree to our terms and conditions in full. World Love Mattress provides a website for you to view selection and products we offer and to purchase World Love Mattresses and other product or products. Please read through this entire agreement and if you have any questions please feel free to reach out to us at customerservice@worldlovemattress.com.

 

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements: “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”. “Ourselves”, “We” “Our” and “Us”. Refers to our Company. “Party”, “Parties”, or “Us”, refers to both the client and ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you the customer.

 

Privacy, Reviews, Website Use & Copyright/Trademark

World Love Mattress firmly believes that your privacy is important. This statement sets forth our policy and describes the practices that we follow with respect to the privacy of the information of users of this site. By accessing this website and purchasing here At World Love Mattress, you agree and consent that you are over the age of 18. We employ the use of cookies. By using World Love Mattress’s website, you consent to the use of cookies. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies. Unless otherwise stated, World Love Mattress and/or it’s licensors own the intellectual property rights for all material on World Love Mattress and associated platforms including but not limited to social media, advertising, and promotional material. All intellectual property rights are reserved. You may view and/or print pages from http://worldlovemattress.com for your own personal use subject to the restrictions set in these terms and conditions. You must not (unless you are government agency, search engine, or news organization):

  1. Republish material from http://www.worldlovemattres.com
  2. Sell, rent, or sublicense material for http://www.worldlovemattress.com
  3. Reproduce, duplicate, or copy material from http://www.worldlovemattress.com
  4. Redistribute content from World Love Mattress (unless content is specifically made for redistribution).

If you have any questions regarding these policies, please notify us by sending an email to customerservice@worldlovemattress.com. Please include your name, your organization name, contact information, and any pertinent information regarding your message or question. No use of World Love Mattress’s logo or other artwork will be allowed without prior approval and express written permission. You may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web Site. Any content and material on the website is protected by copyrights and trademark laws of the United States and other countries.

Reservation of rights- We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our Web site upon such a request. We also reserve the right to amend these terms and conditions and its linking policy at any time without notice. By continuing to use or link our website, you agree to be bound and abide by these linking terms and conditions.

Content Liability- We shall have no responsibility or liability for any content through the website. Any reliance upon advice, opinion, statement, or other information is solely at your own risk. Neither World Love Mattress nor its Affiliates shall have any liability arising from your purchases of third-party goods or services based upon the information available on the Site. Under no circumstances, in any way, shape, or form, will we be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages, under any and all legal theory, arising out of or any way related to the website, website use, the content, products, or affiliate information. Your sole remedy for dissatisfaction with the website and/or its content is to cease World Love Mattress website use or viewing.

 

Product Liability- If there is any problem or issue with the product or products that you have purchased from World Love Mattress, whether through its website, promotion, social media, or an authorized affiliate, you agree that your only remedy, if any, from the company or any associated parties, is in accordance with the company’s warranty and/or return policy.

 

We and/or our suppliers, to the maximum extent permitted by applicable law, make no representations, warranties or conditions, express or implied, beyond those set forth in this warranty and in our marketing materials. Each of those parties disclaims any and all warranties or conditions, express, statutory and implied. There are no warranties or liabilities whatsoever that extend beyond the purchase price paid for the product or products minus the time proration applicable per the warranty agreement.

Within our website or other social media platforms, if you the customer provide a review for your product or products, at our sole discretion reserve the right to post or publish that review on any platform we choose. By submitting that review, you hereby acknowledge that you grant us an irrevocable, assignable, worldwide license and sublicense to use your review in any way we see fit. You will receive no competition or royalties for the use of your review.

 

 

Payments, Discounts, and Promotion Codes
At World Love Mattress, we accept many various forms of payment. These payments Include but are not limited to payments from Visa, Mastercard, Discover, and American Express. The prices listed on our website, advertisements, or any other area, do not include your local State Sales Taxes. If applicable, we’ll calculate your local sales taxes at the checkout cart prior to final purchase.

World Love Mattress may provide at its own discretion limited promotions or discounts. World Love Mattress reserved the right to terminate or change offers without notice at any given time at our own discretion. Discounts may not be combined and have no cash value. Links to such promotions or discounts may be posted on affiliate or other third-party websites and will only be honored if such promotion or discount code is current, valid, authorized, and applied at the time of checkout. World Love Mattress assumes no liability for incorrect, expired, or unauthorized third-party descriptions of our coupons or promotions.

Shipping

World Love Mattress at its sole discretion from time to time offers free shipping on its products (except Alaska and Hawaii). In any shipping matter, we will attempt to ship your product as soon as possible, however delays which are out of our control may occur. We cannot be responsible for these delays. By purchasing from us, you agree and understand that we have control over third party shippers such as Fed Ex, UPS, USPS, and any other shippers we so choose to contract with. We have no liability for lost or damaged products once they are released to the Shipper. In the event such instance occurs, you are responsible for filing and making claims regarding lost or damaged products directly to the Shipping Company.

Returns and Refund Policy

World Love Mattress cares about you and your sleep experience. For us to keep providing quality products at prices you love; our return and refund policy is set forth below. Only the contracted party that purchased the product or products matching the name on the original purchase receipt may file a return or refund claim.  World Love Mattress reserves the right to deny a claim if any of its return and refund policy requirements are not met.

 

We ask that you please give your product at minimum 14 nights before initiating a return claim, as it may take at minimum 14 nights for your body to get used to the new premium quality product or products. If you are not fully satisfied with your World Love Mattress purchase within 30 nights of product delivery, you may file a return claim by contact us at customerservice@worldlovemattress.com. This must be done within the specified 30-night time frame. Once a claim has been filed, a World Love Mattress representative will contact you within 14 business days.  If the return or refund claim is approved, we will provide you with a full refund on the amount you paid for the product.  Please reach out to us via email at customerservice@worldlovemattress.com and a representative will get back with you as soon as possible. Please include the following:

  1. Your original proof of purchase (original receipt or confirmation email) including but not limited to the item you purchased, your full contact information displaying your name, email, phone number, and address. World Love Mattress is not responsible for keeping copies of receipts on file for customers, it is up to the customer to retain their own copies of their receipt or receipts.
  2. A photo of the product from a top angle, right side, left side, and bottom (or back side) in sufficient lighting showing the product in its entirety.
  3. A description of why this product didn’t fit your specific needs and what you are looking for that would fit your needs better.

 

World Love Mattress reserves the right to contact you about your purchase and discuss other options to remedy the situation. If you do not respond within 7 nights from the first night we reach out to you through the contact information you provide, we reserve the right to close the claim and no refund or return will be given.

World Love Mattress reserves the right to deny a return claim if there are any Stains, tears, burns, discoloration, or smoke aroma on the product that are caused by you. We also reserve the right to deny any claim for improper use of the mattress or damage to the mattress caused by you.

For mattresses, we will arrange for a free pickup and removal of your mattress if you elect to return it. For all other products, items must be unused, smoke free, and in factory box and packaging.  You will receive a free return shipping label to drop off at your nearest parcel service location. Please include original printed receipt inside the exterior packaging upon returning.

This return and refund policy is only applicable to purchases made through world love mattress directly from worldlovemattress.com and not through any third party retailer including but not limited to Amazon.com.

Once a return claim has been filed and/or a refund has been issued, you are more than welcome to purchase again at world love mattress.com, but please note only 1 return per household and/or shipping address. This means that your purchase after 1 return claim or refund will be Final and Non-Returnable or Refundable.

 

Industry Standard Variation of Mattress Size and Specifications.

World Love Mattress takes pride in using the best premium materials in its products and therefore due to the nature of these materials, the size and weight of your products may vary slightly from the specifications posted on the website or marketing materials. World Love Mattress cannot be responsible for these slight deviations including but not limited to size, weight, fit, finish, and flaws.

Governing Law and Disputes

This agreement in its entirety, including but not limited to the terms of product purchase, shall be governed and understood in accordance with the laws of the State of Missouri, without giving effect to the choice of law provisions thereof.

Per our direction and solely upon our direction, World Love Mattress reserves the right that any dispute or claim relating in any way to your use of any World Love Mattress products or website may be resolved by binding arbitration if World Love Mattress LLC so chooses. Arbitration is a process that involves both parties meeting with a qualified arbitrator who functions similarly to a judge in a courtroom by deciding which party’s argument and the case has more merit and should prevail. This allows faster resolution for both parties.  This arbitration substitutes the right to go to court including the right to bring or participate as a class action or similar suit against us. Any Claim, dispute or issue between us and you or any associated parties, shall be resolved by binding arbitration adhering to the rules of the American Arbitration Association (except for any AAA rules providing for class claims or class arbitration) then in effect subject to this Agreement.  Arbitration rules and forms may be obtained from the AAA at www.adr.org. Claims shall be filed in any AAA office. However please note that any hearing that you attend shall take place in Jackson County, Missouri.

 

 

By purchasing a World Love Mattress product, you hereby agree to and understand all the above terms and conditions.